The hotel has a really cute "throwback" feel, and is right on the lake. Our room was spacious, larger than most of what we experienced elsewhere in Japan. The staff was extremely helpful and they shuttled us to the station. Easy walk to nearby restaurants, though we didn't get out a ton.
Jacob
Eylül 2024
The room was comfortable and clean and entirely adequate for our needs. The facility is a bit "aged" but well kept. The staff were pleasant and helpful. Overall impression was good. I would recommend this to other travelers not in need of extreme luxury.
Robert
Ağustos 2023
This hotel has the old Japanese charm. You can tell that there is history in the architecture. The staff are very nice and the pickup service provided from the station is good for bringing larger luggage. We especially enjoyed the indoor onsen which wasn’t very busy and had a view of Mt Fuji. The traditional breakfast provided is also amazing and the ladies who served us had amazing attitudes.
Sharon
Ocak 2025
Close to the lake. 15min walk from Kawaguchiko train station. Traditional Japanese style rooms. Wonderful view on lake. Upper floor has hot spring bath (onsen) with view on lake and Mt. Fuji. And it is included in room price. Water cooker in room.
Chris
Aralık 2023
The hotel was very well situated along the shores of the lake and in walking distance to the railway station and the center of town. Plenty of places to eat nearby and lovel to stroll around the lake itself. Staff were wonderful and very, very helpful. A joy! We booked a traditional Japanese room and loved it, but not recommended if you cannot get up from a mattress on the floor! The room was spacious and clean, but it was dated and could use some refurbishment as the wooden shutters struggled in their tracks and the varnish had disappeared from most of the wooden items. Although not a crisis, we also struggled for power points near the bed and had to leave phones charging away from the bed - an extension cord would help. Bathroom was a decent size and had lots of hot water. We did not use the onsen located on the top floor and did not book hotel breakfasts. We ate breakfast 150m down the road at Le Pain de Daniel, a wonderful bakery run by a French chef. Highly recommended All in all, would I stay there again. Yes! Good value with a great location.
Steven
Mart 2025
The hotel is perfectly preserved with its retro style interior and beautiful natural spring bath, making us feel like we were turned back in time - It was beautiful. The staff were exceptional; the manager at the front desk was so helpful with forwarding our luggage and had excellent English, tending to any request we had. Free coffee available at the reception was delicious! The onsen and observatory were fantastic and both have a Mt Fuji view if you wish to relax on a clear day and admire the beauty. The hotel is perfectly located on the edge of the lake if you wish to go for a walk or rent a bike. Thank you to all staff at the Kawaguchiko hotel, it has been our favourite part of our trip.
Aoife
Mart 2025
The staff were so friendly and kind- very welcoming and always ready to help with any questions. The breakfast was traditional Japanese and delicious! The onsen was to die for- we had a view of Mt Fuji from the onsen. My room window also looked out into Mt Fuji so I was very lucky. The location was perfect- right on the lake. It was a lovely old fashioned guesthouse type hotel- emphasis on the staff . It has been modernised in the public areas- the bedroom was a little shabby but I didn’t mind that because of the view. They also had Japanese style tatami mat rooms overlooking the lake.
Verity
Ekim 2024
We stayed for one night and it was an excellent experience. We received a complimentary upgrade to our room simply Just because the room was available. Exceptionally accommodating. Our visit to the hotel onsen was quiet and relaxing, we enjoyed it very much. Especially the breakfast was great. The resort has created a charming atmosphere with its historical-traditional style. The hotel staff were very polite and helpful. They did their best to make us feel like royalty. We would recommend it again anytime. - a German couple that will visit again anytime its close to kawaguchiko.
Fabian
Mart 2025
Fantastic lakeside location, just steps from the Red Line bus stop and within walking distance of shops and restaurants. The top-floor hot spring is a must-try, offering a truly relaxing experience. This historic hotel exudes old-world charm, complemented by exceptional service from the staff. The breakfast experience is nothing short of amazing.
Huiru
Mart 2025
Splendid onsen with a spectacular view of the majestic Mt Fuji during our winter stay. Room was spacious for our family of 4 with the futons rolled out at night. Hospitable front desk staff who ensures we have an unforgettable 2-nights stay at the hotel. Breakfast was excellent with the wait staff paying attention to the needs of every guest. Highly recommended for in Kawaguchiko area.
Teck
Ocak 2025